Autodesk does send an email as well about subscription renewal. You should call them up, tell them to cancel the order and find someone else. ![]() ![]() Here's a link to find another reseller in your zip code 250 mile radius. I'd find another reseller who actually takes the time to offer you customer service and not take you for granted. There is a grace period on renewals (for anyone else w/this issue), so you can still renew without an extra fee. It's almost impossible to not contact a customer about subscription. We send a renewal proposal at 90, 60 and 30 days out, call and email the proposal to every subscription customer. ![]() We have access to every upcoming subscription renewal over 90 days before your expiration.
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